Data Deletion Request

Deleted Messages: View & Save — an Android application by Ample Soft

Last updated: May 20, 2026

Summary. This page explains how you can request deletion of your data associated with the Deleted Messages: View & Save Android application. Because the App is designed to store your saved messages and media only on your own device, most data can be deleted by you at any time without contacting us. For the limited anonymous diagnostic and advertising data processed by our third-party service providers (Google Firebase and Google AdMob), this page explains how to request deletion.

1. Overview

The Deleted Messages: View & Save app ("the App") is designed with privacy in mind. As described in our Privacy Policy, we do not maintain user accounts and we do not collect personal information that identifies you. All messages and media that the App saves remain on your device only.

However, the App does send limited anonymous data to third-party service providers operated by Google LLC for the purposes of diagnostics, performance monitoring, analytics, and advertising. This page explains how to delete each category of data.

2. Data the App processes

The App involves the following categories of data:

  1. On-device data — Messages, photos, videos, voice notes, and App preferences stored locally on your Android device
  2. Firebase diagnostic data — Anonymous crash reports, performance metrics, and usage analytics
  3. AdMob advertising data — Google Advertising ID and ad interaction events
  4. Google Play subscription data — Purchase history for PRO subscriptions

3. Deleting on-device data (most data — done by you)

Because the App stores your saved messages and media only on your device, you can permanently delete this data yourself at any time without contacting us. Choose one of the following methods:

Method A — Clear App data through Android Settings

  1. Open your device's Settings
  2. Tap Apps (or Application Manager on some devices)
  3. Find and tap Deleted Messages: View & Save
  4. Tap Storage
  5. Tap Clear Storage (or Clear Data)

This will permanently delete all saved messages, media, search indexes, and preferences from your device.

Method B — Uninstall the App

Uninstalling the App from your device automatically removes all locally stored data. To uninstall:

  1. Long-press the App icon on your home screen or App drawer
  2. Tap Uninstall
  3. Confirm

Method C — Revoke Notification Access

To stop the App from saving new messages without uninstalling it:

  1. Open Settings → Apps → Special access → Notification access
  2. Find Deleted Messages: View & Save and toggle it off

Note: Revoking Notification Access stops new data from being captured but does not delete data that has already been saved. To delete previously saved data, use Method A or B above.

4. Deleting Firebase diagnostic data

The App uses several Firebase services operated by Google LLC, each of which receives only anonymous, non-personal data:

  • Firebase Crashlytics — anonymous crash reports (stack traces, device model, OS version)
  • Firebase Analytics — anonymous app usage events (screen views, app opens)
  • Firebase Performance Monitoring — anonymous performance metrics
  • Firebase Remote Config — configuration delivery (does not collect personal data)

Firebase identifies devices by a non-personal Firebase Installation ID. To delete this data:

Method A — Reset Firebase Installation ID (automatic)

When you uninstall the App, the Firebase Installation ID associated with your install is invalidated. Existing diagnostic data is automatically retained by Firebase only for its standard retention period:

  • Firebase Crashlytics: up to 90 days
  • Firebase Analytics: up to 14 months (configured in our Firebase console)
  • Firebase Performance Monitoring: up to 90 days

After these periods, Google automatically deletes the data.

Method B — Request earlier deletion

If you wish to request earlier deletion of any Firebase data associated with your device, send a request using the form at the bottom of this page. Because Firebase data is not tied to a personally identifiable account, we will need additional information to locate the relevant records (see Section 7).

5. Deleting AdMob advertising data

The App displays advertisements through Google AdMob. AdMob processes data associated with your Google Advertising ID for the purpose of serving ads. To delete or reset this data:

Method A — Reset your Google Advertising ID

  1. Open your device's Settings
  2. Tap Google → Ads
  3. Tap Reset advertising ID

This generates a new, unrelated Google Advertising ID. Any historical ad data associated with your previous ID will no longer be linked to your device.

Method B — Delete your Google Advertising ID entirely

  1. Open Settings → Google → Ads
  2. Tap Delete advertising ID

This permanently removes your advertising ID from your device. Apps will no longer be able to serve personalized ads to you on this device.

Method C — Opt out of personalized ads

If you prefer to keep your advertising ID but opt out of personalized ads, follow the instructions at Google's advertising ID help page.

Method D — Request deletion through Google

You can also request deletion of advertising data directly through Google's privacy tools at https://myaccount.google.com/data-and-privacy.

6. Deleting Google Play subscription data

If you have purchased a PRO subscription, Google Play retains records of your purchase. Ample Soft does not control this data — it is held by Google Play under Google's privacy policy.

To manage or delete your Google Play purchase history, please use Google's privacy tools at https://myaccount.google.com/data-and-privacy.

Note that Google Play may be required to retain purchase records for tax, accounting, and legal compliance purposes for a period determined by Google and applicable law.

7. Submitting a data deletion request to Ample Soft

If you wish to submit a formal data deletion request to Ample Soft for any data associated with your use of the App, please email us using the details below.

Send your request to:

Email: adiqau1@gmail.com

Subject line: Data Deletion Request

What to include in your request

To help us locate any relevant records and process your request efficiently, please include the following in your email:

  • Your full name (if you wish to receive a confirmation reply — optional)
  • The name of the App: Deleted Messages: View & Save
  • The approximate date you installed the App
  • Your Android device model (e.g. "Samsung Galaxy A52")
  • Your country of residence
  • The category of data you want deleted (on-device, Firebase, AdMob, or all)
  • If you have a Google Play purchase history for the App, the email address used to purchase the subscription (for cross-referencing — we do not see your Play account email otherwise)
  • A short statement confirming that you are the user requesting deletion of your own data

What to expect after submitting

  • We will acknowledge receipt of your request within 5 business days.
  • We will action your request and respond with a confirmation within 30 calendar days, in line with GDPR Article 12 and similar data-protection regulations.
  • Where required by applicable law, we may extend the response period by a further 60 days for complex requests, with notice to you.
  • For data held by Google (Firebase diagnostic data, AdMob advertising data, Google Play purchase data), we will provide you with the appropriate Google support links and contact information, as Google is the data controller for those services.
  • We will inform you if any data cannot be deleted (for example, because it is required to be retained by applicable tax or accounting law in Pakistan or elsewhere).

8. Your other rights

In addition to data deletion, depending on your jurisdiction you may have the right to:

  • Access — request a copy of any data we hold about you
  • Rectification — correct inaccurate data
  • Restriction — limit how your data is processed
  • Portability — receive your data in a portable format
  • Objection — object to certain types of processing (such as advertising)
  • Withdraw consent — for any processing based on consent
  • Lodge a complaint — with your local data-protection supervisory authority

To exercise any of these rights, contact us at the email address above with a clear description of the right you wish to exercise.

9. Contact us

Ample Soft

Email: adiqau1@gmail.com

Privacy Policy: View Privacy Policy

Terms of Use: View Terms of Use

End of Data Deletion Request page.

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