Contact Us

 

Get Help with Nyex VPN

Support Contact

  • Company: Ample Soft
  • App: Nyvex VPN
  • Email: adiqau1@gmail.com
  • Response time: within 2 business days

What to Include in Your Support Request

  • Device model and Android version
  • Nyvex VPN app version (found in Settings)
  • A description of the issue
  • Steps to reproduce (if applicable)

Common Topics

  • Subscription & billing issues
  • VPN connection problems
  • Account and data questions
  • General feedback

Data Deletion Request

  • To request deletion of your data stored by Nyvex VPN, email adiqau1@gmail.com with the subject line: "Data Deletion Request".
  • Include: your device model, the approximate date of first use, and your anonymous user ID if known.
  • We will process your request within 30 days.
  • Note: deleting your data will reset your VPN time balance and subscription status.

Privacy & Legal

Popular posts from this blog

Privacy Policy

1. Introduction This Privacy Policy explains how Ample Soft ("we," "us," or "our") collects, uses, and protects information in connection with the Nyvex VPN mobile application (the "App"). Nyvex VPN is a global application available worldwide on Google Play. This policy applies to all users of the App, wherever they are located. By using Nyvex VPN, you agree to the practices described here. 2. Information We Collect Nyvex VPN is designed to collect as little information as possible. We collect: Anonymous Firebase UID — an anonymous identifier created through Firebase Anonymous Authentication. We do not collect your name, email address, or phone number. VPN session time balance — your remaining VPN time, stored in Firestore against your anonymous UID (anonymous UID and time balance only). Firebase Analytics — anonymized usage events such as screen views, connection events, and ad interactions. Firebase Crashlytics — crash reports including ...
Read more

Terms of Service

  1. Introduction & Acceptance By downloading or using Nyvex VPN (the "App"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the App. The App is provided by Ample Soft ("we," "us," or "our"). 2. Description of Service Nyvex VPN is a VPN application that encrypts your internet connection through secure servers. It is available as a free tier (with advertisements and limited time) and as a premium subscription. The service currently offers three server locations: New York, San Francisco, and Richmond. 3. Free Tier Terms New users receive a one-time 45-minute VPN time gift at first launch (lifetime, non-resetting). Additional free time can be earned by watching rewarded video advertisements (+30 minutes per ad). When free time is exhausted, a subscription is required to continue using the VPN. The free tier includes Google AdMob advertisements. 4. Subscription Terms Plans: Weekly ($6.99/week), Monthly ...
Read more
Privacy Policy Deleted Messages: View & Save — an Android application by Ample Soft Last updated: May 20, 2026 Plain-language summary. The app reads incoming notifications on your device and saves the content locally so you can view it even if the sender deletes it. We do not see your messages. We do not upload them. We do not store them on any server. The app shows advertisements through Google AdMob, and we receive anonymous crash reports through Firebase to diagnose bugs. Deleted Messages: View & Save is an independent application and is not affiliated with WhatsApp Inc. or Meta Platforms, Inc. 1. Introduction This Privacy Policy describes how Ample Soft ("we", "us", or "our") handles information in connection with the mobile application Deleted Messages: View & Save (the "App"). We respect your privacy and have designed the App so that the messages and media you save remain on your device. We do not see, upload, or...
Read more