Privacy Policy Auto Chat Translator & Reply
AUTO CHAT TRANSLATOR & REPLY
Privacy Policy
Effective date: September 24, 2026 ·
Ample Soft
1. Introduction
This Privacy Policy explains how
Ample Soft ("we", "us" or "our") handles
information in connection with the Auto Chat Translator & Reply mobile
application (the "App", also called "Auto Chat"; package
com.amplesoft.autotranslator). The App is available worldwide on Google Play,
and this policy applies to all of its users wherever they are.
The short version: the
content of your messages never leaves your phone. Crash reports, usage
statistics (which you can switch off), remote settings, update checks and ads
involve Google, as described in section 4.
The App is not made by,
affiliated with, or endorsed by WhatsApp or Meta Platforms, Inc.
"WhatsApp" is a trademark of its owner and is used only to describe
what the App works with.
2. What the App reads on your phone
•
Notifications from WhatsApp and WhatsApp Business,
only after you grant Notification access. The App uses them to translate
incoming messages, send the automatic replies you set up, remind you who is
waiting for a reply, and send replies you write in the App. It cannot read
WhatsApp's chat history, only what WhatsApp shows in a notification.
•
Contacts, only if you allow it, so you can pick
a recipient for a scheduled message.
•
Chat exports you choose to share with the App
for analysis.
•
Text you type into the App's translator.
3. What the App keeps, and where
All of the following is stored
only on your phone, in the App's private storage. None of it is uploaded to us
or anyone else.
•
Translated conversations: the text of messages
and their translations, so you can check a translation against the original.
Kept for as long as the chat exists (up to the most recent 1,000 messages per chat),
until you delete the chat or delete everything.
•
Translation history: text you translated on the
Translate tab, until you clear it.
•
Analyzed chats: reduced to counts, times and
frequent words; the messages themselves are discarded.
•
Your settings: languages, auto-reply rules and
away hours, scheduled messages.
Translation runs on your phone
using Google ML Kit. The language pack for the language you read in is
downloaded from Google automatically, over Wi-Fi only, so translation works
from the first message; other language packs are downloaded when you first need
them. Only the language pack is downloaded; your text is never sent. Read-aloud
uses your phone's own text-to-speech engine.
You can delete all of this at
any time in Settings → Delete everything, or by uninstalling the App.
4. Information shared with third parties
We do not run our own servers
and do not receive any of your data. The App uses the following Google
services:
|
Service |
What it
receives |
Purpose |
Your
choice |
|
Firebase Crashlytics |
Crash reports: stack trace,
device model, OS and app version, a Firebase installation ID |
Finding and fixing crashes |
On by default |
|
Firebase Performance
Monitoring |
App start and screen
timings, device model |
Keeping the App fast |
On by default |
|
Firebase Analytics |
Which screens and steps are
used, language settings. Never message content, contacts or chat names |
Improving the App |
On by default; turn off Help
improve Auto Chat in Settings |
|
Firebase Remote Config |
A Firebase installation ID
and app version |
Adjusting features, such as
how often ads appear or which versions must update, without an update |
— |
|
Google Play in-app updates |
Handled by the Google Play
Store on your phone: the App's installed version |
Offering a newer version of
the App |
You can decline an optional
update; a required update must be installed to keep using the App |
|
Google ML Kit |
Requests for language packs
(no message text) |
On-device translation and
language detection |
The pack for your own
language downloads on Wi-Fi; others when you use them |
|
Google AdMob |
Advertising ID, IP address,
device and app information, ad interactions |
Showing and measuring ads,
which keep the App free |
In the EEA, UK and
Switzerland you are asked first and can change your choice in Settings →
Ad privacy choices. Everywhere, you can reset or delete your advertising
ID in your phone's settings. |
Never shared with anyone:
the text of your messages, translations, auto-reply texts, contacts, chat names
or phone numbers. Replies, automatic or written by you, are delivered through
WhatsApp itself, on your phone.
Google's use of this information
is described at policies.google.com/privacy
and How Google
uses information from sites or apps that use its services.
5. Permissions
•
Notification access: to read and answer WhatsApp
messages, as described above.
•
Notifications: to show translations, reminders
and scheduled-message alerts.
•
Contacts (optional): to pick recipients for
scheduled messages.
•
Alarms & reminders: to deliver a scheduled
message at the minute you chose.
•
Run at startup: to restore scheduled messages
after your phone restarts.
•
Internet: for language-pack downloads, crash
reports, remote settings, update checks and ads.
•
Advertising ID: used by Google AdMob, as
described above.
6. Data retention and deletion
Data kept on your phone stays
until you delete it in the App or uninstall the App. Data held by Google is
kept according to Google's own retention policies. Because we never receive
your data, there is nothing for us to delete on our side. To reset what Google
holds, use Settings → Delete everything (which also resets the analytics
identifier) and reset your advertising ID in your phone's settings.
7. Children
The App is not directed at
children under 13 and we do not knowingly collect information from them.
8. Security
Data kept by the App stays in
its private storage, which other apps cannot read. Data sent to Google travels
over encrypted connections.
9. Your rights
Depending on where you live (for
example under the GDPR or CCPA), you may have rights to access, correct or
delete personal data and to object to its processing. As the App keeps your
data only on your phone, you can exercise most of these directly in the App.
For data processed by Google, see Google's privacy policy. You may also contact
us.
10. Changes to this policy
If this policy changes, the
updated version will be posted with a new effective date.
11. Contact
Ample Soft,